The Crisis of Generative Grief
The death care and genealogy industries are facing a reputational crisis they have not yet named. As artificial intelligence saturates the market, the dominant offering is automated sentiment. AI that produces the appearance of memory without any of its substance.
Generative AI does not remember. It performs remembering.
The result is a category of output that is statistically plausible, historically fabricated, and psychologically hollow. For any enterprise operating in the business of human memory, this is not a product risk. It is an existential one.